Privacy Policy

This privacy policy is a legal notice about how we use personal information collected on this website and by the mobile applications offered by GOOD Worldwide Inc under the CTZN brand. The information below outlines what information is collected (yes, we do collect some), how we may use that information (we may use some of it), the persons to whom the personal information may be disclosed, and the security measures taken to protect the personal information.

Last Updated on February 11, 2015.

This Privacy Policy discloses the privacy practices for ctznapp.com, getctzn.com, and the CTZN app on the iOS and Android platforms (collectively referred to as “CTZN”). If you have questions or concerns about any aspect of this policy, please feel free to contact our Privacy Policy Coordinator as follows:

Privacy Policy Coordinator (CTZN)
GOOD Worldwide Inc
6380 Wilshire Blvd
15th Floor
Los Angeles, CA 90048

Please read this Privacy Policy carefully. You can access the Privacy Policy anytime at www.getctzn.com/privacy. Your use and/or registration on any aspect of CTZN will constitute your agreement to this Privacy Policy. This privacy policy does not cover information collected elsewhere, including, without limitation, offline and on sites linked to from CTZN.

1. What this Policy Covers.

This policy covers our treatment of information that we obtain when you visit CTZN. This policy does not cover the privacy practices of third parties that we do not own or control, such as our partners or advertisers. In addition we may provide links to other services and on occasion links to other sites that may interest you. All of these sites own independently of CTZN and they have their own privacy and security practices. For your best on-line experience, we encourage you to review their privacy policies before submitting personal information to them.

2. Information CTZN Gathers.

Information CTZN gathers generally falls into two categories: (1) personally identifiable information, which is gathered with your specific knowledge and consent, for instance when you complete a survey, or register for any portion of our services, you are asked to provide information such as your email address, and name, and (2) non-personally identifiable information collected through technology, which includes tracking information collected as you navigate use of CTZN.

2.1. Personally Identifiable Information That You Give Us.

2.1.1. Registration.

Registration for CTZN requires that you supply certain personally identifiable information including, in most cases, a unique email address and demographic information to register.

2.1.2. Connection through CTZN to Third Party Services.

You may choose to connect a Third Party Service (Twitter, Instagram, Facebook, etc.) to CTZN . By doing this, you are granting us permission to bring the content stored by that service into CTZN (including profile information and content you created on that platform that uses the hashtags specified on CTZN) . We treat that information as we do any other information you give us when you log-on, register, create posts, write comments or create a profile.

2.1.3. User Generated Content and Activities (including Comments and Facebook and Twitter sharing).

We offer you opportunities to engage in activities on CTZN. “Activities” are any actions you take on CTZN that are designed to be visible to other users on CTZN, including posts, comments, mixes and participation in pushes. Any information you disclose in your Public Activities, including your screen name, any image or photo, becomes public and may be used by CTZN for online and offline promotional or commercial uses in any and all media. If you chose to engage in Public Activities, you should be aware that any personally identifiable information you choose to submit there can be read, collected, and used by other readers of these areas, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums and CTZN has no responsibility to publish, take down, remove or edit any Public Activities. Certain Activities may be designated as public ("Public Activities") by the owner of a push.

If you have signed up for a CTZN account, we will track and aggregate your Public Activities on CTZN. If you choose to participate in Activities, you are electing to share and display such Activities on CTZN. Also, Public Activities may be included in RSS feeds, APIs, and made available to other websites in other formats. As a result your Public Activities may appear on other websites, blogs, or feeds.

2.1.4. Surveys, Panels, and Market Research.

CTZN may collect personal information from you from third party applications (ex: Google Analytics) and/or in connection with voluntary surveys. Unless we notify you at the time of collection, the information you provide may be shared, but only in aggregate, with advertisers and partners.

2.2. Non-Personally Identifiable Information Collected Using Technology.

2.2.1. Device Information.

We may collect information about the computer, mobile telephone, smart phone, or other device you use to access CTZN.

2.2.2. Cookies and Web Beacons.

We use cookies, web beacons, and other similar technologies to recognize you and provide personalization, as well as to help us understand where our visitors are going and how much time they spend there. You will not be able to access certain areas of CTZN, if your computer does not accept cookies from us.

2.2.3. Analytics Technologies.

We have hired third parties to provide us information, reports and analysis about the usage and browsing patterns of the users of GOOD. The non-personally identifiable information is collected to analyze trends, administer the site, track users’ movements around the site, and gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.

2.2.4. Log Files and Reading History.

We automatically log certain information about your use of CTZN. This information includes reading history of the pages you view. We may use this information to provide you with customized recommendations based on your reading history. We also use log files in aggregate usage of CTZN.

3. How GOOD Uses the Information We Gather.

3.1. Services You Request.

CTZN uses personally identifying information you supply to provide you with the service you have requested.

We may also use the information to communicate with you about new features, products, or services and/or to improve the services we offer by tailoring them to your needs. Similarly, if you enter an online contest, sweepstakes, or giveaway, we will use the information you provide to notify you.

3.2. Analysis.

We perform statistical, demographic, and marketing analysis of users of GOOD for product development purposes and to generally inform advertisers about the nature of our users. We also use this information to improve customer relationships.

3.3. Third Party Service Providers.

GOOD will allow access to our database by third parties that provide services on our behalf, including credit-card and billing processing, shipping, email distribution, list processing, and analytics or promotions management. Our service providers are restricted from using any data in any way other than to provide services for GOOD and they may not share or resell our data.

4. Our Email Policy.

GOOD complies fully with the federal CAN SPAM Act of 2003.

4.1. Account Related Emails.

GOOD reserves the right to send you email relating to your account status. This includes password resets and other transactional emails and notifications about major changes to CTZN or our Privacy Policy or Terms of Service.

4.2. Newsletters.

CTZN offers several email newsletters, if you no longer want to receive a specific newsletter, follow the “unsubscribe” instructions located at the bottom of each newsletter. To manage your CTZN email preferences, please click on the unsubscribe link found at the bottom of any newsletter you’ve received.

4.3. Promotional Emails.

GOOD may also periodically email you messages about products and services from CTZN or GOOD that we think may be of interest to you. You may choose not to receive messages in the future by following the “unsubscribe” instructions located at the bottom of each email.

5. Kids and Parents.

CTZN is not intended for use by children under the age of 13. No one under age 13 is allowed to provide any personal information or use our public discussion areas, forums, and chats. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian (s) before making purchases, including subscriptions on the site. If you are worried about you're your children's activities or their privacy on our site, we encourage you to contact our Privacy Policy Coordinator as described above.

6. Legal Stuff.

6.1. Legal Requirements.

We may also provide access to our databases to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal proceedings.

6.2. Acquisition or Transfer.

As our business changes, we may buy or sell various assets. In the event that all or a portion of the assets owned or controlled by GOOD, its parent, subsidiaries, or affiliates, are sold, assigned, transferred or acquired by another company, the information from and/or about CTZN users may be among the assets.

7. How Information is Kept Secure.

7.1. Security of Account Information.

Your member account information is password-protected. We will not share your password with anyone. Please do not share your password with anyone, and remember to change your password from time to time, to keep your account information secure.

7.2. Network Security.

We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

7.3. Management Procedures.

We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.

8. For Our Canadian Members and Visitors.

Canadian citizens, except under circumstances defined by law, are entitled to access their own personally identifiable information collected by CTZN by writing to: Web Director, GOOD Worldwide Inc, 6380 Wilshire Blvd., 15th Floor, Los Angeles, California 90048. We may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the personally identifiable information about you that we have collected is incomplete or inaccurate, we will correct the information upon verification of the omission or error and of the identity of the person requesting the change. If you wish additional information about our personal identifiable management, to access, correct or have us investigate any matters in relation to your personally identifiable information, please contact our Web Director at the address provided above.

9. Special Note For Our International Visitors.

CTZN is intended for and directed to users in the United States. If you are accessing CTZN from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from United States laws, please be advised that through your continued use of CTZN which is governed by U.S. law, this Privacy Notice and our Terms of Service, you are transferring your personal information to the United States and you consent to that transfer.

10. Updates to Our Privacy Policy.

Our service is evolving and developing. From time to time, we will review and make changes to our privacy policy. When we do so, we will notify you either by email or place a prominent notice on our website. The most recent version of our privacy policy is always available at www.getctzn.com/privacy. We encourage you to visit this site frequently to stay up to date on our current policy.